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“How important is it for a leader to listen? Leading by wandering around and listening to what people have to say or think is a great way to learn from those around us and the climate and culture of the organization. Listening gives a leader perspective and knowledge. Always be open to feedback and ideas from your team. This shows that you care, you want to learn, and be more effective as a leader. Listen before you speak, you may be surprised about what you learn and hear!” — COL (Ret) Mikel Burroughs