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“As a leader there will be a time to smile and time not to. The question is are you smiling enough as a leader and is there room for improvement. Why Not? How important is smiling to leadership? It can help your team members relax in the face of adversity – they feel safe, and you can be trusted. Positive energy through a smile can attract people and they feel comfortable being around you. With a smile you can forge new connections. A smile can improve your mood and create a positive culture. Are you smiling yet?” — COL (Ret) Mikel Burroughs