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“Relationships and optics are so important in leadership and if you want to be a successful communicator and authentic you must incorporate ‘tact’ in your leadership demeanor. Displaying tact in all types of situations shows your people that you have character, you are always a professional, and you have the maturity to work smarter and harder for the team and organization. You can address issues that keep the reputation of your team and yourself intact. Tact will earn you respect and trust.” — COL (Ret) Mikel Burroughs