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“Leaders that lead with grace and calmness will not let their emotions get in the way. They don’t wear them on their sleeves. They don’t take things personally. They keep a positive mental attitude and remain fearless in the face of adversity. The calm leader will respond decisively, take accountability for their actions during a crisis, and they listen with intent. You all have many T-Shirts, you wear them, and you’ve been there before…be calm, composed, cool, and in control!” — COL (Ret) Mikel Burroughs